A Local Charity
Citizens Advice Merton and Lambeth (CAML) is one of London’s leading and busiest advice charities. We were one of the first Citizens Advice services to open our doors in 1939.
With over 80 years’ experience, our services and support are as important today as they were when our work began.
A Growing Need
We are also one of the busiest Citizens Advice services in London. Over the past year for which we have data, (and before the pandemic took hold), , we supported more than 25,000 clients, another year on year increase. These clients sought support for over 32,000 issues, a 9% increase on the year, reflecting the rising complexity of our clients’ advice needs.
The need for our services and support continues to accelerate, bringing a diverse range of challenges for individuals and families. Our focus is on each individual client and their particular needs.
As members of the national Citizens Advice network, we can provide a wide range of advice and support services developed in response to community need. Our services are provided via telephone, online and face-to-face.
A Wide Range of Advice
Some people become empowered to solve problems by themselves. Others require more support and we are there to offer advice and, if necessary, specialist casework support. If you are unsure what to do next or don’t have the confidence to take action, we support our clients to find a way forward.
We want to be as accessible as possible. Get in touch via phone, email, online or face-to-face.
We use our knowledge and expertise to raise awareness and understanding of the challenges affecting individuals and our communities. It also gives us the knowledge to achieve policy changes. Find out more about our Campaigning for Change.
We also provide information and advice support through outreach services in Lambeth Civic Centre and other venues within local communities.
Our aim to is to empower people to empower themselves. But we are always here with further support and advice when needed.
Having an administrative, financial, legal, housing or related concern can affect our lives in so many ways. That’s when people often come to us to help them overcome the barriers they are facing.
These people have been very helpful to me during my very difficult time
Cereal say very good place for poor peoples
I have always found my local CAB office to be extremely helpful!!! They helped with my long standing case against HMRC to reach a successful outcome. Cannot recommend highly enough.
I think that the citizens advice is useful for people with learning disabilities and Epilepsy and Scoliosis. From Melanie Parkinson
We were commissioned by the Winchester District Citizens Advice Bureau to produce a short and informative animation to highlight the services that they offer, such as debt, housing, benefits, employment and relationship issues.